Question 1- Are you factory or trading company?
We are factory.
Question 2- How about the warranty of your products?
5 years for cartridge and 2 years for surface plating.
Question 3- What’s your payment terms?
By T/T, 30% deposit and the 70% balance to be paid before ship out from JOOKA factory.
Question 4- How long is your production time?
It depends on the quantity of your order. Usually, it takes 30-35 days after we receive your deposit. While for large order, we can work over time to catch up your shipment.
Question 5- How can I get samples?
We are honored to offer you samples. The samples can be send by DHL or other international express you want.